Is Civility Lacking at Your Workplace?
In a world where impersonal communications allowing for anonymity is becoming commonplace, business leaders are concerned that civility is no longer a requisite for discussions, meetings, and decision making. For whatever reason--the virtual world, fast-paced schedules, lack of good role models--employees are either lacking civility skills or do not feel the need to us these skills in their daily lives. Yet nearly every American (91%) believes that business leaders should set an example for behaving with civility.*

Everyday Civility is an interactive dialogue workshop that helps employees understand and develop civility skills. This two hour session will focus the dialogue needed for employees to better realize the impact that civility skills have on business morale, productivity, and overall performance. Participants will be emailed weekly civility stories, quotes, reminders, tips and observations that encourage the civility skills needed to succeed at the workplace. A follow-up report unique to your workplace summarizes concrete, doable ideas for improving civility.

Practicing civility is a positive for businesses that want to grow and prosper. Set the example for your employees and provide this critical training.

Everyday Civility Program Outline

Two-hour employee session:
Incivility in the Workplace: Change within the last decade that has prompted a call for civility reminders
Words and Actions: What is positive and what is negative
Dialogue: Small groups tackle perplexing civility questions
What is the Path to Civility: Small groups form ideas for implementation
A Pledge of Civility

Also provided:
A summary report to Management and Session Participants
Weekly Civility Tips and Reminders via email for 90 days

Cost is $250 per session for a maximum 25 employees. Mileage charged for locations outside of a 25-mile radius of Des Moines. Program requires comfortable meeting room, refreshments, and participant email addresses. For more information or to schedule, contact Diane Weiland at The Wallace Centers of Iowa, 515-243-7063 or dianeweiland@wallace.org.

The Everyday Civility program is partly based on Dr. P.M. Forni's book, "Choosing Civility."

*Civility in America, a nationwide study conducted in April 2010 by Weber Shandwick.